Does it happen to you to settle disagreements between members of your team? What happens when you try to fix it for them? This capsule teaches you to get out of the dramatic cycle of the saviour, the executioner and the victim. You will also learn how to protect yourself and to respond appropriately in order to bring your team members to take responsibility, to assume themselves and resolve the situation on their own.

Have you ever lied to someone just for the sake of not losing face? Or exaggerating / transforming a story for your own benefit? Or simply not to admit your fault? All of this consciously or unconsciously? You will learn in this capsule what alter ego is all about, where it’s coming from and feeding it. You will also learn concrete techniques to master it allowing you to behave in a more mindful and authentic way.

Are you a better advisor for others than for yourself? You will learn in this capsule to detach yourself emotionally and strategically to obtain an actual overview of the situation, respond to it properly, control your pride and above all, switch from control mode to strategic detachment state of mind.

Sometimes you feel misunderstood when discussing with someone? Your message does not have the desired impact? This capsule will teach you the 7 relational needs, how to communicate effectively to get your message across and become a good communicator for your interlocutor.

You must solve team conflicts? Or have to get yourself out of delicate situations? You obtain various versions from both parties and find out they are both wrong and right at the same time? You sometimes say, « If they could only put themselves in each other’s shoes!” In this video you will learn what is a perception, transform these perceptions into allies to resolve conflicts, use a technical intervention for you or your employees putting yourself in other people’s shoes to assess the situation and intervene with detachment and respect. What if problems were resolved quickly and naturally? With this technique everything is possible.

Does it happen to you sometimes after a conversation to feel like you’ve talked too much? Or on the opposite, felt not being listened to and understood? Are you thinking about what you will say when discussing with someone or are you mainly present and listening? Most people listen at less than a quarter of their capacity. We’re overwhelmed with information, pulled in different directions and have usually not been taught the most essential listening skills. The truth is: the simple key to effective listening is wanting to be good at it. Anyone can do it! It is one thing to speak and another to greet the person you are conversing with. This video will teach you the healthy steps of positive listening, concrete ways to listen, to hear and to understand each other and especially to be totally present to the speaker. This should greatly increase your communications.