Center for Development of Leadership Skills and Wellness in the Workplace.


For HR management, skills development training and coaching and development of new strategies. We have the perfect solutions to help you through this transition!

A solution to support you during this pandemic

Our interventions can be summarized as:

  • The assessment of your human resources
  • Human Resources Management (HRM) Consulting
  • The development of management skills through coaching
  • Online or onsite (when permetted) training

Do like our 1500 customers, dare to intervene for a happier and loyal team!

Workplace wellness: we must act quickly!

We live in an accelerating world. The concern and pressure related to the happiness and well-being of employees is being felt everywhere. For any modern workplace, having happy employees is a key factor for growth, productivity, innovation and retention. The balance between performance and well-being seems increasingly precarious in organizations. This reality calls for a new kind of leadership, the development of a new set of personal and professional skills to inspire and to guide.

According to the Mental Health Commission of Canada’s Practical guide to help employers build an inclusive workforce, did you know:

  • In Canada, 27% of the workforce feels a high or extremly high level of stress
  • 1 in 5 people are living with mental health problems at any point in their career
  • Nearly half the population will experience some type of mental uneasiness by the age of 40
  • Mental illness is also the leading cause of work disability, affecting almost seven million working age adults
  • The cost to employers from losses related to turnover, absenteeism, and presenteeism (to be physically present but mentally absent) is over $20 billion every year

Odre des conseillers en ressources humaines agréés (CRHA), Bernard Blais, 23 février 2009

When considering these data in light of the labor shortage that is currently a reality in Canada (which is one of the 10 biggest barriers to competitiveness in the world according to the Chamber of Commerce of Canada) and the anticipated shortage (about 2 million workers by 2021), we understand why more and more employers are trying to mobilize people who are a part of the workforce searching for a job by providing them with a stable and meaningful work.


10 good reasons to dare to intervene:

To increase motivation and to generate momentum for employee's proactivity and creativity

To create a real desire to come to work in the morning

To reach your goals faster and more efficiently

To create a trustworthy and harmonious team synergy

To create a state of mind characterized by a satisfactory harmony between the skills, needs and aspirations of the worker, and the constraints and opportunities within the workplace

To retain loyal employees and reduce absenteeism and increase presenteeism

To generate a sense of belonging and loyalty among employees

To increase the employees' concentration, therefore reducing the margin of error and increasing the accuracy of their work

To create a competent, strong and emotionally intelligent succession

To learn to better manage and to adapt to multigenerational differences


Target issues

To establish a diagnosis reflecting the current state of the quality of life in the workplace. Tools such as internal customer satisfaction surveys, targeted interviews with management and employees, and meetings to analyze the issues are offered.

Intervention plan

Once the issues are targeted, your goals are set and an action plan is prepared which includes effective intervention strategies to be implemented in-house or by our support services, allowing you to reach these goals.


Take action

Implementation of the strategies proposed in the action plan through psychometric tests, impact training and solution-oriented coaching.

Evaluation of sustainable changes

Evaluate the real positive impact of the actions as well as the collateral effects following the in-house interventions or carried out by our team, which will ensure the sustainability of the initiatives.

Our Interventions

We combine the efficiency of NLP coaching methods, the principles of emotional intelligence and relational communication with 25 years of experience in development and business management to understand, challenge and support you in your growth projects or change.

Because we are conscious of the different realities of our customers, we offer a variety of customized intervention to meet your development needs focused on the quality of life at work. Our experience, our expertise and our rich toolbox allows us to support you in the challenges you are facing.

We believe that in order to generate sustainable human change, it is essential to journey individually, in community and continuously through a structured process. We offer you several means of individual and group interventions to provide experiential learning and ensure skill development according to the needs and style of each.


You’re wondering how we can help you? Here’s what we can do:

Analysis and Planning

In order to obtain the real portrait of your organizational and team situation, meetings, focus groups, internal and external satisfaction surveys are offered. The more the diagnosis is accurate, the more we can intervene on the real issues and generate sustainable and measurable results.

Psychometric assessments

These psychometric assessment tools are scientific tools designed to develop your talents. The assessment tools we use support our approach. They enable you to clearly define the skills to work on in order to become a better leader, develop a great mindset, add emotional intelligence to your strategies and, bring more individual and collective well-being in a targeted and effective way. 

Strategic Facilitation

To co-create stimulating and thoughtful business models and strategic plans for you and your team or to learn from your peers and grow your personal toolbox through professional co-development sessions. Let us creatively facilitate these directed workshops designed to maximize your teams’ ingenuity zone.

Experiential Training

Become successful in a different way! Performance is only a side effect of wellness. Learn through experiential in-person or online training built to ensure sustainable and measurable integration and change. Training is an important pillar of skill development. While some skills may be innate, many can be learned, developed and eventually mastered.

Individual and Group Coaching

Coaching is a personalized, solution-oriented, dynamic and present/future oriented approach. It is the establishment of a partnership with your coach in a process of reflection and creativity, in order to encourage you to optimize your personal and professional potential. The coach will determine with you your objective, the framework, and the expected results.

Accredited center and official supplier of :

M3i Supervision - Flexible and accessible program

Turnkey concept for organizations and their leaders wishing to manage supervision issues in a more humane manner.

Whether you are experienced or not. Whether you are looking for an accelerated or the most complete training… M3I’s flexibility makes it all possible!

What our clients say about us

It is important for a retail store such as ours to retain our customers and our employees, to create a synergy within the team and to stand out from our competition. We hired Nathalie Charette’s team for 24 years to conduct our training and coordinate our service evaluation project through mystery shopping and marketing studies to get to know our employees and our competition. She stands out for her creativity, her innovative ideas, her efficiency, her desire to see us succeed and her professionalism. We are able to see sustainable, direct and measurable changes as soon as services were received, making our investment worthwhile.

Martin Lacasse

Previous CEO, RONA

Nathalie is one of the few “super coaches” in the industry. Nathalie and her team have been working with our managers and our teams for six years now. They were able to bring out the hidden talents of each and enable us to become the leaders our teams needed. We have all learned a lot about ourselves and the management of our teams to make them more productive in a healthy and balanced way. The repercussions have even been felt in our personal lives! I highly recommend their professional and impactful interventions.

Blasé Barco

National Sales VP, CMA-CGM Canada

I particularly appreciated the unique approach of C-FAME Academy, it’s solid and creative, combined to the desire to adapt to my reality. Their approach is complete and provides both intuitive and enlightening coaching sessions, as well as a reassuring support in the various stages of a professional project. It was important for me to be able to disengage every once in a while, to reflect and to put myself first to develop the best version of myself so I can be a better leader. I am now in a better position to make decisions with conviction, to strategically manage my emotions and to prioritize what is really important to me and my team.

Christine Cadieux

Director general, RAMADA Plaza Gatineau/Le Manoir du Casino

Dare to Intervene and Improve Your Quality of Life at Work!

Among our range of services, here are some examples of what we can work with you:

  • Develop your emotional agility to manage your emotions and stress level, which will facilitate communication, your decision-making process and your ability to control your impulsiveness
  • Lead positively as a unifying leader to build and maintain the trust of your teams and to mobilize them
  • Recognize, understand and manage reactions, emotions and conflict during a change to engage your employees in important transitions
  • Demonstrate authentic and inspiring leadership to positively influence your team
  • Equip your employees with tools to better manage change, transitions and transformations within the organization
  • Diversify your interventions in management and conflict resolution
  • Hire according to emotional management skills and then measure them
  • Develop talents within your organization to retain your resources
  • Promote good mental posture, wellness in the workplace and a good work-life balance

Have any questions?

Here are some answers to the most popular questions we receive regularly.

Still have questions?

What type of clientele do you accompany?

Our loyal clients come from private, public, parapublic, NPO and government organizations, mostly in the National Capital Region of Canada where we are located. However, we also work with organizations located elsewhere in Canada and internationally.

Most of the time, we accompany leaders, although some interventions requires us to intervene with employees.

How much does your intervention cost?

Because we offer a combination of tailored services, a discussion is needed to assess your needs and provide you with a service offer.

Do you offer interventions online or via videoconference?

Yes, absolutely. We do have programs that combine online training, group and/or individual coaching in person or via videoconference, psychometric assessments and an online community of participants. It is with pleasure that we will guide you to this end. Please contact us for more details.

Who are your coaches, trainers and consultants?

At C-FAME, we carefully select consultants who share our values, our code of ethics and our quality standards to support you.

All our coaches are NLP certified (post-master level and accredited by the SICPNL and the ICF), our expert consultants are all recognized for their experience, their expertise and are very appreciated by our customers. They are also accredited in their respective fields (eg CHRP, Ordre des psychologues du Québec, etc.)

What are the approaches used in your interventions?

All our interventions are based on the principles of neuroscience, neurolinguistic programming (NLP), emotional intelligence and relational communication to program new reflexes and ensure sustainable and measurable changes.

Don’t wait any longer! Dare to Intervene for a Happy Team!