What our clients say about us
It is important for a retail store such as ours to retain our customers and our employees, to create a synergy within the team and to stand out from our competition. We hired Nathalie Charette’s team for 24 years to conduct our training and coordinate our service evaluation project through mystery shopping and marketing studies to get to know our employees and our competition. She stands out for her creativity, her innovative ideas, her efficiency, her desire to see us succeed and her professionalism. We are able to see sustainable, direct and measurable changes as soon as services were received, making our investment worthwhile.
Nathalie is one of the few “super coaches” in the industry. Nathalie and her team have been working with our managers and our teams for six years now. They were able to bring out the hidden talents of each and enable us to become the leaders our teams needed. We have all learned a lot about ourselves and the management of our teams to make them more productive in a healthy and balanced way. The repercussions have even been felt in our personal lives! I highly recommend their professional and impactful interventions.
I particularly appreciated the unique approach of C-FAME Academy, it’s solid and creative, combined to the desire to adapt to my reality. Their approach is complete and provides both intuitive and enlightening coaching sessions, as well as a reassuring support in the various stages of a professional project. It was important for me to be able to disengage every once in a while, to reflect and to put myself first to develop the best version of myself so I can be a better leader. I am now in a better position to make decisions with conviction, to strategically manage my emotions and to prioritize what is really important to me and my team.
Have any questions?
Here are some answers to the most popular questions we receive regularly.
Still have questions?
What type of clientele do you accompany?
Our loyal clients come from private, public, parapublic, NPO and government organizations, mostly in the National Capital Region of Canada where we are located. However, we also work with organizations located elsewhere in Canada and internationally.
Most of the time, we accompany leaders, although some interventions requires us to intervene with employees.
How much does your intervention cost?
Because we offer a combination of tailored services, a discussion is needed to assess your needs and provide you with a service offer.
Do you offer interventions online or via videoconference?
Yes, absolutely. We do have programs that combine online training, group and/or individual coaching in person or via videoconference, psychometric assessments and an online community of participants. It is with pleasure that we will guide you to this end. Please contact us for more details.
Who are your coaches, trainers and consultants?
At C-FAME, we carefully select consultants who share our values, our code of ethics and our quality standards to support you.
All our coaches are NLP certified (post-master level and accredited by the SICPNL and the ICF), our expert consultants are all recognized for their experience, their expertise and are very appreciated by our customers. They are also accredited in their respective fields (eg CHRP, Ordre des psychologues du Québec, etc.)
What are the approaches used in your interventions?
All our interventions are based on the principles of neuroscience, neurolinguistic programming (NLP), emotional intelligence and relational communication to program new reflexes and ensure sustainable and measurable changes.